Legal notice
CuddleHub ("we," "us," or "our") operates the website cuddlehub.ai and is responsible for all content, products, and services offered through it. This Legal Notice outlines the basic legal information you need to know when using our website or purchasing from our store.
We've kept this as straightforward and honest as possible — no confusing legal jargon, just the things that matter.
Who We Are
CuddleHub is an e-commerce brand specializing in AI-powered and classic teddy bears, built for children and families who believe playtime should be both joyful and meaningful. We are a registered business operating under the laws of the United States.
Business Name: CuddleHub Website: cuddlehub.ai Contact Email: support@cuddlehub.ai
Our Content
Everything you see on cuddlehub.ai — the product descriptions, images, videos, logos, brand name, and written content — belongs to CuddleHub. We've put a lot of heart into building this brand and creating this content, so please don't copy, reproduce, or use any of it without our written permission.
If you'd like to feature our products or collaborate with us in any way, we'd love to hear from you. Just reach out at support@cuddlehub.ai.
Product Information
We do our absolute best to make sure all product descriptions, images, and pricing shown on our website are accurate and up to date. That said, we're human — occasional errors can happen. If you ever spot something that doesn't look right, please let us know and we'll sort it out straight away.
Prices are listed in US Dollars and are subject to change without prior notice. Any changes in pricing will not affect orders that have already been confirmed.
AI Teddy Bear — Important Notice
Our AI teddy bears are designed to be safe, age-appropriate, and educational. However, we want to be transparent about a few things:
- The AI features are intended for children aged 3 and above under parental supervision
- The AI does not store personal conversations or collect personal data from children
- We recommend parents review the product guidelines included with every order
- The AI responses are pre-trained and filtered to ensure child-safe interactions at all times
If you ever have a concern about the AI features or your child's experience, please contact us directly — we take this seriously and will always respond promptly.
Limitation of Liability
We stand behind every product we sell and genuinely care about your experience. However, CuddleHub cannot be held liable for:
- Any indirect or unforeseen damages resulting from use of our products
- Delays or disruptions caused by third-party shipping carriers
- Technical issues caused by factors outside our control such as internet outages or device compatibility
In any situation where liability applies, our maximum responsibility will not exceed the amount you paid for the product in question.
Third-Party Links
Our website may occasionally include links to third-party websites for your convenience — things like shipping carriers or helpful resources. We don't control those websites and aren't responsible for their content or practices. Clicking those links is entirely at your own discretion.
Changes to This Notice
We may update this Legal Notice from time to time as our business grows or regulations change. When we do, we'll update the date at the bottom of this page. We recommend checking back occasionally, but we'll always try to keep things simple and transparent.
Get in Touch
If you have any questions about anything mentioned here — or anything else — our team is always happy to help.
📧 Email: support@cuddlehub.ai
We're a small team that genuinely cares about every customer. You'll always hear back from a real person.